Call Today: (937) 667-6713 | Contact Us
 
 
 
 
Customer Survey
Tell us how we did in serving your Heating Cooling Plumbing and Electric needs

At Ed's Heating Cooling Plumbing Electric, we believe customer service is essential. Our Dayton residents really matter, and we always strive to provide efficient and affordable solutions to your heating and cooling, plumbing and electric services.

Please take some time to fill out the form below and let us know about your experience with our company. It is only with information such as this that we can continually improve our offering and service quality to you in future projects.
 
 
 
 
Customer Name*:
Home Phone*:
Cell Phone:
E-mail Address*:
Service Provided by Ed's:
Date of Service (MM/DD/YY):
Invoice Number*:
Technician:

On a scale of 1 to 5 (with 5 being very satisfied), please rate how you viewed our performance:
1. Technician greeting and introduction was friendly and trustworthy
2. Technician's appearance was professional
3. Technician used shoe covers and respected your property
4. Kept the work area neat and cleaned up after work completed
5. Technician gave you a detailed and thorough diagnosis up front and explained the work to be done
6. Technician listened to your concerns, answered all your questions and provided you with good solutions
7. Technician explained and offered you an Energy Savings Agreement
8. Rate Ed's on your experience and value
 
9. Phone interaction professional; including asking you for your e-mail address and how you heard about Ed's
10. The Customer Service Representative was respectful and friendly
11. Your appointment was scheduled when you wanted it
12. You received a timely call or email to confirm your appointment
13. The Customer Service Representative answered your questions and accommodated your needs

Why did you choose Ed's?:
Would you refer us to a
friend or family member?:
Other Comments:
 
Possible Referral Name:
Referral Phone Number:
Referral E-mail Address:
Referral Service:
Prove You are Human*:

 
     
 

Ed's Heating Cooling Plumbing Electric
4025 Gibson Drive | Tipp City, Ohio | 45371

Serving Dayton, Tipp City, Troy and more!

Call Today: 937-667-6713 | Contact Us

HVAC OH LIC. #47383 | Plumbing OH LIC. #47100
Electrician OH LIC. #46262